At Metals & Beyond, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our website. By using our website, you agree to the terms outlined below.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Details: Name, email address, phone number, billing and shipping address.
- Order Information: Payment details, product preferences, order history.
- Technical Data: IP address, browser type, device details, and cookies to improve your browsing experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send you updates, offers, and promotional materials (if you have opted in).
- Ensure secure transactions and prevent fraudulent activity.
3. Sharing of Information
We respect your privacy. Your information will never be sold or rented. We may share limited details with:
- Payment gateways (for secure transactions).
- Logistics providers (for order delivery).
- Legal authorities (only if required by law).
4. Cookies
Our website uses cookies to enhance your shopping experience. Cookies help us remember your preferences, analyze traffic, and offer personalized recommendations. You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to keep your account details confidential.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Request a copy of the information we hold about you.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy policies or practices.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
9. Contact Us
For questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: info@metalsandbeyond.com