1. General
• By accessing and purchasing from Metals & Beyond™ (hereinafter “the Website”), you agree to comply with and be bound by these Terms & Conditions.
• These Terms apply to all visitors, customers, and users of the Website.
• We reserve the right to update, change, or replace any part of these Terms without prior notice. It is your responsibility to check this page periodically for updates.
2. Products
• All products are handcrafted and may have slight variations in design, finish, and weight compared to images shown.
• Dimensions and weights provided are approximate and for reference purposes only.
• Product colors may appear different due to lighting, photography, or screen display settings.
3. Orders & Pricing
• Prices listed on the Website are in INR and inclusive of applicable taxes unless stated otherwise.
• We reserve the right to modify prices at any time without notice.
• Orders are confirmed only upon successful payment. Metals & Beyond™ reserves the right to cancel any order due to product unavailability, pricing errors, or unforeseen circumstances.
4. Shipping & Delivery
• Shipping timelines are mentioned in the Shipping Policy section. Delivery dates are estimates and may vary due to courier delays, festivals, or unforeseen events.
• Tracking details will be provided once the order is dispatched.
• Risk of loss passes to the customer upon delivery to the courier.
5. Cancellations, Returns & Refunds
• Please refer to our detailed Cancellation & Return Policy for eligibility and procedures.
• Customized, personalized, or bulk orders are non-returnable and non-refundable except in cases of manufacturing defects.
6. Payments
• We accept secure payments through authorized gateways as listed at checkout.
• Metals & Beyond™ is not responsible for any errors, delays, or failures in payment processing by third-party service providers.
7. Intellectual Property
• All content, including product images, descriptions, logos, and designs, are the intellectual property of Metals & Beyond™.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
• Metals & Beyond™ is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• All items are intended for decorative or pooja purposes; usage beyond intended design is at the customer’s discretion and risk.
9. Governing Law & Jurisdiction
• These Terms are governed by the laws of India.
• Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Delhi, India.
10. Contact Information
For any queries regarding these Terms, please contact us at:
📧 info@metalsandbeyond.com